A blog dedicated to discussing current consumer affairs and the retail industry.

Saturday, July 5, 2008
Why I Don't Like Soul Mobile!
The phone is great, the phone company is crap and quite honestly hopeless. I opted to transfer my number along to them because I didn't want to change numbers. I had quite a problem with this and it involved alot of mucking around. Soul Mobile have the worst customer service I have ever encountered. I have literally been on hold on the phone for over an hour waiting for someone to help me.
So today, I currently have a working mobile phone that can make and receive calls and sms. That's all! Trying to set up GPRS and MMS is a complete joke. I have emailed Soul Mobile countless times explaining that I need them to send me the details so that I can manually put the settings into my phone. I get the same response everytime, that is, go to the LG website and you are able to download the settings there. This is not true. At least not for this phone.
Another thing I hate with Soul Mobile is that you can not easily check how much of your cap you have spent. With Optus you simply called 555, pressed 1 or something and it would give a read out of your actual remaining balance. Soul can not manage to do this. There is no actual dedicated balance line. Nooo, instead you have to call up customer service, wait for two and half minutes while it goes through the prompts (which you can't skip) and then finally you get a read out of your balance which actually isn't your actual balance as apparently it doesn't include calls and sms's from the last 48 hours! What a joke!
So to anyone reading this considering signing up to Soul Mobile, DON'T! They will waste your time and money. Instead opt for a service that is more reputable and has been along for a while, like Vodafone and Optus Mobile. Soul are the pits! Their customer service is dreadfull! Would love to hear your Soul horror stories.
Monday, June 16, 2008
Luxury Car Tax Increased

Any car priced over $57,123 here in Australia is considered by the Government to be a luxury vehicle. This is correct in most cases. However in certain cases it is not correct, such as people movers and vehicles that are needed to transfer the diabled and wheelchaired. The previous Government slugged luxury car buyers by putting tax of 25% of the RRP on top of that price.
The Rudd Government has recently announced that they will be increasing this tax from 25% to 33% for vehicles delievered after July 1. So if you want a luxury car, buy it now!
This tax has been described as unfair and unjust by car buyers and the car industry alike. The fact is consumers are already paying GST on cars, so why should they be taxed again? The coalition has threatened to block this legislation in the Senate. It will be very interesting to see what the outcome is from this.
Tuesday, June 10, 2008
Cigarettes, Ban Them From Being Sold in Supermarkets?

We all are aware that smoking is extremely bad for our well being and health. Let me first start by stating that this post is not an attack at the individual smokers themselves but rather the major chains who are selling them.
There are two initiatives that I would like to see the major supermarkets implement. The first initiative is the most desired. These initiatives will greatly encourage people, particularly young people to not smoke. These initiatives will also greatly improve the health of not only smokers, but people who are around smokers (chain smokers).
Firstly, although unlikely, I would like to see cigarettes being completely removed and not sold at the major supermarkets at all. This would cause great opposition from the major supermarkets as a big chunk of their profits actually come from the sale of cigarettes. However, the benefit of this action would be invaluable to the health and well being of our society. It won't stop smoking. It will restrict it however at those locations where they are not being sold.
The second option would be for supermarkets to be allowed to continue to sell cigarettes but all profits or a percentage of the profits from the cigarettes should be donated to a charity etc such as a cancer research foundation. To be quite honest, I'm surprised a initiative like this has not already been implemented by the Government. Here in Australia, the Government has recently put a 70% tax on alcoholic type 'soft' drinks. I think they need to address smoking as well. It is killing more people than alcohol.
We all know smoking is unhealthy and there are no benefits gained from doing it. So lets do something about it. The major supermarkets are profiting from your addiction. I don't believe it is right.
Let me know what you think of these ideas and if you have any suggestions of your own.
Monday, June 9, 2008
Woolworths Are Evil!

Selfish, Greedy, Evil. These are a few words I use to describe Woolworths. This posting is more personal rather than informative than my usual postings. I have something to admit, I have worked for the company for the last three and half years. After this period of slaving away for this company, I have lost all respect I have for Woolworths.
Woolworths only care about two things: making a profit and keeping the shareholders happy. They will try and get money any possible way they can. They couldn't give a damn about their employees. What they should realise is that we are the ones at the bottom of the chain who are bring in their record billion dollar profits year after year and what do we get in return, nothing! The company has no staff focus at all.
On top of their lack of appreciation for their staff, they are continually trying to over dominate the market by purposely squeezing out small businesses. They do this by putting their prices as low as possible. On occasion some items are Woolworths are priced so low that not even they are making a profit on those items, in fact they are incurring a loss. This is a tactic the company uses to squeeze out small businesses.
I encourage everyone to stop shopping at Woolworths and Coles and to support smaller businesses who are hurting the most. By continuing to shop at Woolworths and Coles, you are supporting them and encouraging these companies to continue what they are doing. Personally, I couldn't care less if people don't shop there. I'm still going to get paid at the end of the day. I certainly have no incentive to encourage people to shop at Woolworths. If I was earning a commission on every sale on the other hand than my story would be different.
Would love to hear what you guys think of Woolworths and even Coles too!
Saturday, May 31, 2008
Costco, Coming Soon to Australia!
This news couldn't have come at a better time with the continuing rise of grocery prices and the unfair monopolization that Woolworths and Coles have had over the the market these last few decades. Costco is more than likely to intensify competition here in Australia. Costco is the worlds 12th largest retailer so there is no doubt over its incrediable buying power and ability to provide consumers with cheaper goods. It will be big stab for Woolies and Coles but will cause even bigger hardship for smaller retailers who are unable to compete with these mega companies.
One interesting thing with Costco, at least in the US and Canada is that in order to be able to shop at their stores, you must pay for a membership. In the US this is about US$50.00. However this membership fee is defiantly worth it as consumers are likely to make back that amount and more in savings on their first shopping experience at a Costco store.
It will be very interesting indeed to see what affect this has on Woolworths and Coles. One thing however is for sure, it is certain win for consumers.
For more detailed information,check out this article.
Tuesday, May 27, 2008
Free Money! *Highly Recommended*
I recently signed up to a rewards program, Pureprofile. I generally log on everyday (that's how addictive it has become). Everytime you log on, a page will come up asking you to click the 'Next' button. Everytime you click that button you earn money. Usually there will be a small advertisment above the button. You will also get offers to complete surveys where you will get money for your time. Once you have reached the minimum amount of money, you can select the redemption section where they will transfer your earnings straight into your bank account! Believe me, the money you make accumulates quite fast as I found.
Pureprofile.
Saturday, May 24, 2008
Earn Money with your Website
If you own your own website that brings in traffic wether it is your own businesses website, a personal website, a website about your hobbies or even your own blog, then it is possible to make money from your site using Bidvertiser.
It's quite simple to get started, just click the link in blue above to take you directly to their site. Sign up and start copying the html or javascript code to your site. The code will put a small text based ad on your page. Everytime someone clicks on that advertisment, you get paid! The good thing too is that the ads are matched with your page content so that they won't look out of place.
Once you've earned a minimum of $10, Bidvertiser transfer the money you've made into your Paypal account, banking account or send you a cheque. I personally have done it on a few of my websites and it's worked quite well. It's nice to get some extra cash to help pay the bills.
Give it a go and let me know how it goes
Monetize your Website or Blog with BidVertiser
Thursday, May 22, 2008
Chaos.com Review
Okay I have to admit, I was pretty happy with the price ($16.99). Compared with other major retailers like JB HI FI where i've seen the product for just under $30. So in terms of price, i thought i couldn't go wrong. The site claims that it will take 3-4 days to deliever or if it is an ordered item (item they don't have in stock) which was true in this case then it would take up to 10 days.
34 days later, I am still waiting. 34 days i think is abit ridiculous. However i am certain it will take longer which means I will be even more pissed then i am now! I do have to give them some credit though as well as the good price, Chaos have been decent enough to email me to inform me that my product will be delayed as they are still waiting for it to come to their warehouse and that they will notify me once it has arrived. This was three weeks ago, still waiting.... The suspense is killing me.
Not that i am in desperate need of this DVD or anything. This could be just a one off bad experience. They may be great in regard to service and delivery times in majority of cases. Chances are I just got a bad apple. But then again I could be wrong. This could be more wide spread. Would love to hear other peoples experiences with their dealings with Chaos.
On a final note, I shall let everyone know once I finally receive this bloody dvd! Hopefully it won't be too much longer. *Fingers Crossed*
Sunday, May 18, 2008
Corporation Greed
This is an older post that I did a while ago which still holds great relevance today.
I recently purchased a brand new 40gb Playstation 3 for $677 (Australian Dollars) from Myers, one of Australias largest department stores. Meanwhile you can get the exact same product in the US for $399 in US Dollars. Now what i quite don't understand is why there is a price different of $277 between the same product when the Australian dollar is almost equivalent to the US dollar. In fact the Australian dollar has never been stronger. Not to mention the economy in Australia has never been stronger and is still showing rapid growth.
Now i know that the retail market in Australia isn't as big nor competitive as it is in the US. But this still shouldn't matter. What i want to know is why Sony are inflating their prices on this specific product by over 50% on the exact same product in Australia when the dollar is almost matching the US dollar? It's not just Sony who does this. The same goes for many other transnational corporations.The obvious solution would be to simply have bought my new PS3 direct from the US from an online retailer such as Amazon.com.
Believe me, i tried doing this only to find that if i did i would be slumped with excessive import and customs taxes. Which i suppose is fair enough as this deters consumers from purchasing outside their own country therefore enabling the retail markets in Australia to remain as competitive as they can without this businesses going completely broke.
But still, this is a question i put to Sony. Why are the prices of your products excessively inflated here while in the US they are significantly lower when the Australian dollar is almost matching the US dollar?
Thursday, May 15, 2008
Channel 9's A Current Affair - Regarding Lack of Fresh Fruit & Vegies at the Supermarkets
I recently wrote a post about this. I found it quite interesting. Obviously people had complained to the current affairs show about this issue. It's no secret really about what the supermarkets are doing. Just to save some money. How can food be fresh if it is frozen and kept in storage for up to a year?
Here is the link to the video of this story:
http://aca.ninemsn.com.au/article.aspx?id=562689
More Changes to eBay

So, I was just going through eBay when I noticed another significant recent change. Not only am I a buyer on eBay but also a seller. The feedback system that eBay uses is suppose to indicate for buyers and sellers alike the reputation of the other party they are doing the transaction with.
It gives information on how smooth the transaction went, delievery time, delivery costs etc. You can either give neutral, positive or negative feedback to the other party you have trasacted with. BUT, eBay have recently changed this system slightly where if you are seller, you can no longer give the buyer negative or neutral feedback.
Honestly, I think eBay are idiots and have completly lost it. First paypal now this! Firstly I should mention that I don't believe the feedback system is that great. Reputation is everything on eBay. Most sellers now don't leave positive feedback for their buyers until the buyer leaves positive feedback. If the buyer leaves negative feedback, look out! cause the seller will do the same!
I don't quite understand why eBay has changed this so the seller can only leave positive feedback now. What happens if the buyer is abusive, rude, slow to pay or just doesn't pay at all! The only thing the seller can do is just not leave feedback at all. It's win win for the buyer. The buyer can now do what they like. It's sending the wrong message. Buyers can be asses and get away with it and not have to worry about receiving negative feedback yet they can leave negative feedback on the seller and ruin their good reputation when they have done nothing wrong.
Tuesday, May 13, 2008
SDA
Change Of Topic?
Thursday, May 8, 2008
Coles Express a Rip Off!
The fact is, consumers shouldn't be spending this amount of money on petrol while the petrol companies heap a large profit. I paid $1.45 for petrol today, the highest I have ever paid for petrol before in my life time! Yes it was from Coles Express too. This was before I saw the news today though.
It is quite fair to say that the main driver of high petrol prices has been due to the rising cost of oil as a result of the ever increasing lack of supply. The monopolisation of the petrol market by Woolworths and Coles defiantly is another major contributing factor. They are stamping out the competion. I believe that Coles and Woolworths should have never been allowed to enter the petroleum business in the first place. They already rip us off at the checkout.
Eventually, there will come a day, perhaps 20 years or so now when the world runs out of oil. Yes, this means that we will continue to see the rapid rise in petrol prices. What are we going to do when we run out of oil? Will all the cars in the world be useless? I think it's time that the Government pushes and starts promoting alternatives to petrol such as gas powered and electric cars. Even hydrogen, although hydrogen powered cars are quite pricey ($1 million for BMW's 7 Series hydrogen vehicle). These are pressing questions and issues which need to be addressed if we are to adequetly prepare ourselves for the future.
Tuesday, May 6, 2008
Woolworths, They Really ARN'T The 'Fresh Food People'
..Well there is something they've forgot to mention. Their 'fresh food' is in fact stored in freezers for up to four months at a time! So just think about that next time you go down to your local Woolworths and decide to pick up a few 'fresh' apples. I should mention, Woolworths are not the only company that does this. Coles does this too. As does Aldi, although i've been told that Aldi don't keep their fruit and vegies out in the freezer for as long as Woolworths and Coles do.
I prefer to buy all my fruit and vegies from a local fruit and vege shop where you are guranteed that they haven't been near a freezer and you can be sure that they are actually fresh!
Saturday, May 3, 2008
A Woolworths & Coles Dominated Market?
The monopolization of this market by these two players is being blamed for record high grocery prices. Quite frankly, I believe these companies are evil and only care about their shareholders and making a profit. But I guess most companies are like that? These two mega corporations are pushing small businesses out of the market therefore there is minimal competition so they can then rise their prices as much as they like. It's highway robbery.
But then, I think, does this country really want to be ruled by Walmart? An American mega corporation who is possibly even more evil than Woolworths and Coles. The newest player to hit the scene is the German company Aldi who seem to offer significantly cheaper and fresher products than both Woolworths and Coles. I would love to hear what you guys think about this? Do you think the Government should be easing regulations to allow bigger players into the Australian market? This would hopefully eventually provide more competition in this market, therefore hopefully resulting in cheaper products for the consumer.
GTA4 Released! Get it Cheap!
PS3 Version
Xbox Version
Amazon Kindle. Join The Reading Revoloution!

Amazon Kindle is a revolutionary portable reader that wirelessly downloads books, newspapers, magazines and blogs to a crisp, high-resolution electronic paper display that looks and reads like real paper, even in bright sunlight.
Some of the features include:
Revolutionary electronic-paper display provides a sharp, high-resolution screen that looks and reads like real paper.
Simple to use: no computer, no cables, no syncing.
Wireless connectivity enables you to shop the Kindle Store directly from your Kindle—whether you’re in the back of a taxi, at the airport, or in bed.
Buy a book and it is auto-delivered wirelessly in less than one minute.
For more information on it's features and pricing, click the link below:
Friday, May 2, 2008
Download Quality MP3 Music!
Download MP3's
Monday, April 28, 2008
Wikipedia, a Good Source of Information but Not All is What it Seems
WIKIPEDIA - Check It Out
Paypal Now The Only Method of Payment on eBay
eBay claims they are doing this to protect customers from being the victims of fraud as Paypal is a much safer and easy way of paying for items and receiving payments if you are a seller. This is because when a customer pays by Paypal, their bank or credit card details are not shown to the receipent. When a customer signs up for paypal, they provide Paypal with their banking or credit card details which are linked to their Paypal account. Paypal acts as a link between the buyer and seller.
I do believe there are benefits from doing this but I also believe this is a direct stab in the back, particullary for sellers. For sellers who make their living on eBay, everytime they receive a Paypal payment, a small slice of that payment is taken in which paypal keeps for themselves. Alot of people should also be aware that Paypal is in fact owned by eBay. On top of this, sellers are also slugged with insertion fees by eBay for their items and a final value fee (a percentage of the sale price in which eBay keeps). In one sense this is double dipping and greed by eBay. I believe that if Paypal is the only method of payment that customers can make then there should be no fees at all as eBay is already making a huge profit from their own site let alone the fees that Paypal brings in.
Tuesday, April 22, 2008
Grand Theft Auto 4! Soon to be Released!
Tuesday, April 1, 2008
Pureprofile - Free Money for Practically Doing Nothing!
http://account.pureprofile.com/Login/?referrer=1311936
Monday, March 17, 2008
Tuesday, February 26, 2008
Ebay Tip
My first tip is the most important advice i can give. It is about timing your bids. Using this method has potentially saved me heaps of dollars. I have literally won items that have had no bids by using this method.
So the way to bid is to search through your items that you are interested in and find the items that finish very late at night or as early in the morning as possible because chances are everyone will be asleep and no one will bid on the item if you're lucky. It's common sense really. There are a few sellers who God knows why, end their items at some crazy time in the night or morning. I have won so many latest cds at a cost of only 99 cents by doing it this way. Give it a go and tell me what you think. Click the link below.
Monday, February 25, 2008
Cheap Ringtones for your Mobile Phone
Have a look. let me know what you think.
Friday, January 18, 2008
Thursday, January 17, 2008
Corporation Greed?
Now i know that the retail market in Australia isn't as big nor competitive as it is in the US. But this still shouldn't matter. What i want to know is why Sony are inflating their prices on this specific product by over 50% on the exact same product in Australia when the dollar is almost matching the US dollar? It's not just Sony who does this. The same goes for many other transnational corporations.
The obvious solution would be to simply have bought my new PS3 direct from the US from an online retailer such as Amazon.com. Believe me, i tried doing this only to find that if i did i would be slumped with excessive import and customs taxes. Which i suppose is fair enough as this deters consumers from purchasing outside their own country therefore enabling the retail markets in Australia to remain as competitive as they can without this businesses going completely broke. But still, this is a question i put to Sony. Why are the prices of your products excessively inflated here while in the US they are significantly lower when the Australian dollar is almost matching the US dollar?